“How do I connect to a new WiFi Modem. Replaced my modem and can’t get it to recognize so I can connect it.”
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Old question, but as I was just trying to figure this out myself and this was the -only- hit I got from Google that wasn't the manual going over new setup or Roomba.... (Although my situation was slightly different, instead of replacing the modem, I merely had setup a new wifi signal / SSID and wanted to switch from the old to the new.) It looks like you have to (as of this writing) go into the Shark app on your phone, *delete* your robot from the app (hamburger menu -> Settings -> tap your robot -> Delete Robot), then go through the process of re-adding it from scratch (Add New Robot).
Sorry, there was a problem. Please try again later.Use the Shark ION app via your phone or tablet!
Sorry, there was a problem. Please try again later.Hello WiFi, We are happy to help you with your inquiry about the Shark - ION™ 750 App-Controlled Robot Vacuum. We would like you to try these steps: -Remove the robot from the dock. -Power off the robot, using the switch on the side, for 10 seconds. -Power the robot back on. -Wait for 10 seconds. -Press and hold the Dock and Spot buttons for 5 seconds. If the WiFi icon is still not appearing, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. We hope this information helps. The Customer Support Team
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