I have had my Shark Ion Robot for about nine months. Starting last week when I run it, it seems to be constantly running into walls and all objects. It's like the acoustic sensors are not working anymore. How do I fix that? null

Question

jackd · Accepted Answer

keep the front screen clean { windex once awhile}...I also clean the "cliff detention sensors on the bottom of the unit with windex and qtips

Shark Support Team · Answer

Hello Sunny,

We are sorry to hear that you are experiencing difficulty with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team

“I have had my Shark Ion Robot for about nine months. Starting last week when I run it, it seems to be constantly running into walls and all objects. It's like the acoustic sensors are not working anymore. How do I fix that?”

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