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Hello Lori, We are sorry to hear that you are experiencing an issue with your Shark - ION™ 750 App-Controlled Robot Vacuum. We recommend putting the charging dock in a central location in your home. We also recommend that the dock has at least 3 feet of clearance on either side and 5 feet of clearance in the front. We hope this information helps. The Customer Support Team
Sorry, there was a problem. Please try again later.Not sure why your does not go home. The Ion we have goes in all rooms and then returns to dock.
Sorry, there was a problem. Please try again later.I'm not a very tech savvy person, but in simple terms - we down loaded the app for the vacuum and connected the unit to wifi. Somehow it finds the docking station when the battery's low without a problem. Amazing little guy:) And he actually does a great job vacuuming the floor!
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