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It took a few weeks of occasionally visiting their web site but I finally was able to order the spare parts kit. It has extra brushes and filter. Every couple weeks I clean the filter with the "canned air" you get for your computer equipment. This has kept the filter very clean. We've had the unit about 5 months and it runs at least once a day. We still haven't had to replace any of the parts although the side brushes are showing signs of wear but we will probably get a few more months out of them and the original filter.
Sorry, there was a problem. Please try again later.Hello Nana, We are terribly sorry to hear that you are having difficulty purchasing a part for your ION Robot. To better assist you we ask that you please reach out to Shark Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. We hope this information helps. The Customer Support Team
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