“I have a shark Ion robot second one I might add. Kind of disappointed, I have only been able to use each for a week. It turns on is fine for maybe thirty seconds and then makes this awful groaning noise. Help!!! Don't want to send another one back.”
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Hello Jandy6564, We are sorry to hear that you are experiencing difficulty with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
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