“Why does my shark robot vacuum sound like it's dying, screaming when it's on carpet ?”

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• Hello Shart, We are sorry to hear that you are experiencing difficulty with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team

  Answered by Shark Support Team 7 years ago

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• Hmmm.... I have an area rug over tile that is very thick pile and it does make a slightly different noise when it is vacuuming that, I guess it is struggling?

  Answered by jazziejay 7 years ago

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