“My shark ion r72 had 3 bars of charge, and then then turned off in the middle of cleaning after I hit the ‘’max” button. I tried to manually return it to the docking station as well as switching the “on /off” switch but no lights are showing on device.”

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• We are sorry to hear that you are experiencing a difficulty with your robot. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

  Answered by Shark Support Team 5 years ago

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