“We just bought a Shark-ION 750 and can't get it to charge. Power light is on on the base. Unit power button is is turned on. No lights showing the unit is charging.”
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Hello, We are very sorry to hear that you are experiencing an issue with your robot. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
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