“It is not working. It is lit up and should be but not. I have emptied it and it seems charged but perhaps it is not charging? Please Help, thank you.”
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Hello Celeste, We are sorry to hear that your Shark - ION™ 750 App-Controlled Robot Vacuum is not running as intended. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
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