Brushroll no longer spins. Have cleaned out and taken apart. All sensors clear. Not sure if possible belt issue? null

Question

mbgoms · Accepted Answer

Hair can be in the belt. if you're using the 750, there is a little yellow cap that you have to figure out how to get off. We nver could and I was worried about breaking it. But I could tell that hair was tangling up behind it where the belt is. Never could clean it. Unless you unscrew the bottom of the unit.

Answered by mbgoms 7 years ago

Shark Support Team · Answer

Hello ACE369,

We are sorry to hear that you are experiencing an issue with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

We hope this information helps.
The Customer Support Team

“Brushroll no longer spins. Have cleaned out and taken apart. All sensors clear. Not sure if possible belt issue?”

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