“Brushroll no longer spins. Have cleaned out and taken apart. All sensors clear. Not sure if possible belt issue?”

Asked by ACE369 6 years ago

1-2 of 2 Answers

Hair can be in the belt. if you're using the 750, there is a little yellow cap that you have to figure out how to get off. We nver could and I was worried about breaking it. But I could tell that hair was tangling up behind it where the belt is. Never could clean it. Unless you unscrew the bottom of the unit.
Answered by mbgoms 6 years ago
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Hello ACE369, We are sorry to hear that you are experiencing an issue with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. We hope this information helps. The Customer Support Team
Answered by Shark Support Team 6 years ago
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