“Why does the unit suddenly forget there is a map with named rooms and just clean randomly? Customer support only can say that I must delete a room to reactivate the ability to choose which rooms to clean. No reason given as to why this happens.”
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We are sorry to hear that you are having this issue with your Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
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