A:AnswerTo separate the portable Lift-Away pod from the floor nozzle by pressing the red release button on the side of the pod. Gently hold the nozzle to the floor with your foot and pull the pod up.
A:AnswerThat would be very awkward as the vacuum is rather heavy and the "lift away" makes cleaning stairs etc so much easier.
Hope this helps, as I'm still learning the features.
A:AnswerThe NV771 has DuoClean technology (two brushrolls), while the NV360 does not. The NV771 is a smaller unit, so the dust cup capacity will be less.
A:AnswerWe're sorry to hear this has happened. No, it's not possible to replace that motor. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
A:AnswerHi Shea.
Yes, this vacuum can be pushed forward and pulled backward across both carpet and hard floors for cleaning. There's no need to lift off the canister and use the hose unless you're doing above-floor cleaning or reaching tight spaces.
A:AnswerWe would like to inform you that our vacuums work great on most carpets, and rugs however, it may struggle with some types of carpets. We recommend contacting the manufacturer of the flooring to verify compatibility.
