A:AnswerWe would like to let you know that you can purchase a Premium Pet Power Brush for this unit to use on stairs. This can be purchased by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerIf you are not able to register your unit on our site we would recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerWe are sorry to hear that you are having this issue with your Shark. To better assist you with this issue we would recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerWe are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
A:AnswerI own a few different vacuums and this is definitely the lightest I have but one of the most reliable. Unlike my dyson that is only good at picking up dirt, this one is a munching machine and will pick up larger items. Stay away from dyson as they are HEAVY and made for shorter people. The sharks are light and made for tall and short people
A:AnswerWe would like to let you know to remove hair and strings from the brushroll we recommend to use scissors to first cut the hair and string to make it easier to remove.
A:AnswerWe would like to let you know that the handle can be removed from the wand to be able to clean above floors. The hose can be detached from the back of the unit to be able to check for blockages.
