A:AnswerHello Marti,
We would like to inform you that the brushroll for the Shark Navigator® Bagless Upright Vacuum can be turned off by using the Hard floor setting. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
We hope this information helps.
The Customer Support Team
A:AnswerHello Mimi,
We would like to inform you that the Shark Navigator® Bagless Upright Vacuum works great on most flooring types. If you find that the vacuum is difficult to maneuver, there is a suction release on the end of the hose to assist with this. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
We hope this information helps.
The Customer Support Team
A:AnswerHello Vicki,
We would like to inform you that the Shark Navigator® Bagless Upright Vacuum weighs 15.2 pounds. This vacuum has 2 flooring settings, carpet and bare floor.
We hope this information helps.
The Customer Support Team
A:AnswerHello Samantha,
We are sorry to hear that you are experiencing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
A:AnswerHello Jenna,
We would like to inform you that the Shark Navigator® Bagless Upright Vacuum includes the Wide Pet Upholstery Tool, Dusting Brush, and the 5.5" Crevice Tool. The Pet Power Brush is an optional attachment that is sold separately.
We hope this information helps.
The Customer Support Team
A:AnswerHello John,
The belt for the Shark Navigator® Bagless Upright Vacuum is not replaceable. If anything gets inside the floor nozzle and stops the brushroll from turning, the floor nozzle will turn off to protect the belt. When this happens, turn off and unplug the machine the machine and then locate and remove the item wedged into the brushroll. You cannot reach the belts and will not need to.
We hope this information helps.
The Customer Support Team
A:AnswerYes if the shag is not too long. This is the case with one of our rugs and the vac struggles. We just turn it to suction only. Other shag works fine.
A:AnswerHello,
We would like to inform you that the Shark Navigator® Bagless Upright Vacuum has two spots to store tools on-board. We recommend storing the tools you use most often on the vacuum.
We hope this information helps.
The Customer Support Team
A:AnswerIf its hard to push, its probably because there aretwo setttings when flipping the switch on. It will make it hard to push. And ive not had any problems with mine.... Yet.
A:AnswerHello Sylvie,
We are happy to assist you with your inquiry about the Shark Navigator® Bagless Upright Vacuum. We recommend emptying the dust cup after every use. Prior to emptying, power off and unplug the vacuum. Grip the handle on top of the dust cup, and then press the dust cup release button, located on the main body of the vacuum beside the handle. Lift the dust cup away from the vacuum and take it to the trash bin. While holding the dust cup over the trash bin, press the release button on the bottom front to open the bottom door.
We hope this information helps.
The Customer Support Team
