“The self Propel of my upright Rocket vacuum doesn't work. Very hard to push. Can anybody tell me what might have happened”

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• The rollers on the bottom of vacuum may need to be cleaned. Debris and especially hair can affect the rollers.

  Answered by CubanPete1 3 years ago

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• We are sorry to hear that you are having this issue with your Shark. We would like to let you know that this vacuum is not self propelled. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  Answered by Shark Support Team 4 years ago

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