“I purchased my rocket 3/28/14 and it seems to be losing suction power. I rinse the sponge filter. Is there anything else I should be doing?”

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• Hi Morningglory, That's a great question. In regards to loss of suction power for this Shark Rocket Bagless Upright vacuum (model# HV301), its possible its due to a blockage somewhere in the unit. We would recommend you to reach inside the dust cup to ensure that no dust or pet hair is blocking the airflow through the metal debris screen in the center of the dust cup. Continue verifying if there's any blockage on the other parts of the unit by detaching the unit and verifying the wand, the hose and also on the bottom of the floor nozzle. You will find these steps detailed in your manual. We hope this information was useful. Thanks Best Regards, Customer Service Team

  Answered by Shark Support Team 2 years ago

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• Check to see if anything is stuck inside the unit

  Answered by Louie 8 years ago

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