1-2 of 2 Answers
You might need to pop the plate open and see if there’s anything in there. Is the light green or red? If it’s red then that means the brushes aren’t spinning and something is in fact hindering it from operating correctly. If the lights green, you might wanna contact shark themselves or warranty it out
Sorry, there was a problem. Please try again later.We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
Sorry, there was a problem. Please try again later.
