A:AnswerThank you for your question! The Shark Rotator NV501 does not include the canister caddy in the box. If you’d like, it can be purchased separately as an accessory.
A:Answertheres an opening on the right side bottom 90 degrees from where the bottom hose hooks up, unlatch that and you can get to the inner side of the vac. hope that helps!
A:AnswerHello,
We are happy to confirm that the Shark® Rotator® Professional Lift-Away® NV501 Bagless Upright Vacuum is equipped with advanced swivel steering.
We hope this information helps.
The Customer Support Team
A:AnswerUnfortunately, the belt is located inside along the wheel and you can't access it.
Have to call customer service, who will send you a replacement whole base for the cost of $ 70 plus tax. Unless you argue with them and get it down to $ 40
good luck
Poor engineering and bad for environment