“The cleaning pet tool wide based has fell apart Trying to figure out how to put it back together. I thought I had it right, but when I hooked it up to vacuum to try it out, the brushes are not turning, and the belt is on the gear shaft.”
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Hello Robert, We are sorry to hear that you are experienceing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are avilable Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
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