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Questions & Answers

Your price for this item is $119.99
The comparable value price is $189.99
Page Showing 1-20 of 22 questions
  • QuestionWhat is the Steam Blaster feature?

    • Answer The Steam Blaster is a feature that provides a targeted blast of steam for tackling stubborn stains and spots. You can activate it with the touch of a finger.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does this steam mop compare to traditional steam mops in terms of stain removal?

    • Answer This steam mop, with its powerful steam and rotating pads, provides up to 3x better stuck-on stain removal compared to traditional steam mops.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do you control the steam modes on this Shark steam mop?

    • Answer You can easily control the steam modes through the Body User Interface on the mop.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of floors is this steam mop designed for?

    • Answer This steam mop is designed for all sealed hard floors including hardwood, marble, tile, stone, laminate, and vinyl.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this steam mop use chemicals for sanitization?

    • Answer No, this steam mop offers chemical-free sanitization. It removes 99.9% of bacteria without the use of chemicals, making it safe for pets and kids.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the function of the LED headlights on this mop?

    • Answer The LED headlights on this mop are powerful and help to reveal hidden debris around your home, making cleaning more effective.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat’s the best way to clean the scrub pads?

    Asked by Judyr.

    • Answer Clean the pads using liquid detergent instead of powder, since powder can create a residue or coating on the pads. Avoid bleach and fabric softeners, as they might harm the pads or leave a coating that diminishes their cleaning ability and absorbency. You can either line-dry them or use a low dryer setting. If you notice loose fibers, it may be a sign of wear on the microfiber fabric. Refrain from pulling at the loose fibers; instead, trim them with scissors. To ensure optimal performance, we suggest replacing the pads every 3-4 months.

      Answered by SharkNinja Product Expert

  • QuestionCan you use chemicals or floor cleaners directly on floor and use the steam mop on it?

    Asked by Anonymous.

    • Answer Only use distilled water in the Steam Blaster. We don't recommend using any cleaning solutions, scented perfumes, oils, vinegar, or other chemicals on the floor before steaming or inside the unit. These substances can damage the steam mop and may make it unsafe to use.

      Answered by SharkNinja Product Expert

  • QuestionCan it be used on rugs?

    Asked by Anonymous.

    • Answer No, the Shark S8201 is not designed for use on rugs.

      Answered by SharkNinja Product Expert

  • QuestionWhat is model number and warranty

    Asked by Jay.

    • Answer Hi Jay, The model number for this unit is S8201. For full warranty details, please visit our official Shark website, where you’ll find the most up-to-date information regarding coverage and terms.

      Answered by SharkNinja Product Expert

  • QuestionI’m interested in this item however would like to know where the dirt goes. It’s got to be scrubbing up dirt and it’s gotta go somewhere I would imagine. I look forward to hearing back from you.

    Asked by Anonymous.

    • Answer Hi there, Thank you for your interest in the Steam & Scrub steam mop. This model is designed to loosen and lift dirt using steam and rotating pads. The dirt doesn’t go into a separate container, instead it’s absorbed directly into the Dirt Grip Soft Scrub washable pads as you clean. After use, the pads can be removed and washed for reuse. This system helps maintain a lightweight design while still delivering effective cleaning performance.

      Answered by SharkNinja Product Expert

  • QuestionCan you use on brick floors?

    Asked by Anonymous.

    • Answer This steam mop is ideal for smooth surfaces. If your brick floors have been treated with wax or a sealant, the sheen may be removed by heat or steam. Test an isolated area first to see if sheen is affected.

      Answered by SharkNinja Product Expert

  • QuestionCan you use floor cleaner in this steamer?

    Asked by Anonymous.

    • Answer No, you should not use floor cleaner in the Shark steamer. This model is designed to operate with water only, and using any cleaning solutions or chemicals may damage the unit and void the warranty.

      Answered by SharkNinja Product Expert

  • QuestionCan this mop be used with luxury vinyl?

    Asked by Mersue.

    • Answer Yes.

      Answered by MischelleD

  • QuestionCan u add like an freshener to the water to smell better

    Asked by Clan7.

    • Answer No, company noted it could damage machine.

      Answered by MischelleD

  • Questioncan this be used with just water - not steam ? Can the steam be turned off ?

    Asked by kal.

    • Answer No, the Shark - Steam & Scrub with Steam Blaster Technology is designed to use steam for cleaning and does not function as a regular mop with just water.

      Answered by SharkNinja Product Expert

  • QuestionHow can I get parts the pad holder?

    Asked by Chris.

    • Answer You can order new parts for your Steam Mop on Shark's official website, in Parts & Accessories, using your model number.

      Answered by SharkNinja Product Expert

  • Questionwill it damage unsealed grout on tile floors.

    Asked by Sha.

    • Answer This unit is ideal for laminate, bamboo, hardwood, marble, tile, and stone. It was not designed for wax-polished furniture or floors, unsealed or unglazed ceramic floors, unsealed wooden and wax floors, and some unwaxed floors, and in cases of surfaces treated with wax and some unwaxed floors, the sheen may be removed by heat or steam. Test an isolated area first to see if sheen is affected.

      Answered by SharkNinja Product Expert

  • QuestionHow well does it work on cleaning the grout on tile floors. Can you also use a cleaning products with the pads.

    Asked by Madgreek.

    • Answer This steam mop is designed to use water only. The steam blaster is great for cleaning tile floors.

      Answered by SharkNinja Product Expert

  • QuestionDo you have to use distilled water

    Asked by Anonymous.

    • Answer We recommend using distilled water to extend the life of the machine.

      Answered by SharkNinja Product Expert