“I’ve had my Shark VacMop for less than a year and it’s been working perfectly for me up until and one night I charged it next day i go to use and it stopped working when I press the on button there’s a red light that turns on instead . What happened?”
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We're so sorry to hear that your VacMop is not working properly! Please reach out to our Customer Service Team by phone at 1-800-798-7398 for assistance.
Sorry, there was a problem. Please try again later.I have the same problem, seems like a manufacturer defect
Sorry, there was a problem. Please try again later.This means you need to charge it. There's a charger cord that comes with it in the box. When the white light is on then it's charging. If the light remain red, readjust the vacuum so it's standing fully upright against the wall.
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