“I used my unit without the filter pad on and vacuumed up a lot of dog hair and dust. Do I need to unscrew the shell to get that stuff out of the unit?”

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• To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

  Answered by Shark Support Team 4 years ago

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• Oopss the instructions say not to and now I've learned a good lesson.

  Answered by BarbI 4 years ago

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