“why doesnt the zero button work?? BOUGHT THIS FOR MY 87 YEAR OLD MOTHER WHO LIVES 300 MILES AWAY ..SHE CANT PUT IN 10 MINUTES BECAUSE THE ZERO BUTTON SAY KITCHEN TIMER ON TOP OF BUTTON AND WHEN SHE PRESSES IT TIMER COMES ONNOT THE ZERO SHE NEEDS..CALLED SERVICE DEPT AND THEY SAID THE R-309YK SERIES DOESNT HAVE A BUTTON THAT SAYS KITCHEN TIMER..I BOUGHT THIS BECAUSE IT WAS SIMPLE THE PICTURE OF THE CONTROLS DOESNT SHOW KITCHEN TIMER WORDING ABOVE THE ZERO BUTTON..NOT SURE WHATS GOING ON BUT THIS IS NOT THE MICROWAVE PICTURED..WOULD LIKE THE ZERO BUTTON WITHOUT THE KITCHEN TIMER ON IT..”
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You have to press and hold the zero button for 4 or 5 seconds until it beeps and the enter desired time length.
Sorry, there was a problem. Please try again later.1 is for 1 minute, 2 for 2 minutes. Push10 for 10 minutes.
Sorry, there was a problem. Please try again later.Zero button "0" is adjacent to 1-9 numbers, next to "6" and just below "Kitchen Timer" button and above "clock" button. View photo of product on website to verify. Your mother can press "power", then "1", and then "0"three times to set it for 10 minutes.
Sorry, there was a problem. Please try again later.The zero button does have the words 'kitchen timer' over it, but when the number 1 is pressed, followed by three zeros, and then the START button depressed, the microwave begins cooking a 10 minute cycle. Perhaps she is in the wrong mode? Maybe in the timer or clock mode? Try having her press the Stop/Clear button, then 1000, followed by START. Or try 9:59. Good luck!
Sorry, there was a problem. Please try again later.There should be a grid of number 1-9 to the left of the zero button. She needs to press the 1 button then three zeros to get the microwave to run for ten minutes.
Sorry, there was a problem. Please try again later.My Sharp 1.1 cu ft. mid size has a 0 button just under the words kitchen timer. I just push 1000 then START so 10:00 (minutes) shows on the screen & cooking begins. If that does not work then it must be a "lemon". Hope this helps your mom. .
Sorry, there was a problem. Please try again later.I actually do not use majority of the features. I set the 'clock' & then only use the 'popcorn' button; the '30 second' button & also use the 'numbers' to cook Lean Cuisine frozen dinners which is usually 7 minutes... My zero does work & just push 700 .... I just looked at my book & says I have 1) Display; 2) Auto Cook; 3) On Touch Cook; 4) Defrost; 5) Time Set Pad; 6) Power; 7) Clock; 8) Stop/Clear;; 9) Start/+ 30 Seconds. As mentioned, I only use a few of those... Sorry I couldn't be of more help, however, as a suggestion perhaps have a handyman or friend of hers take it back & get a simpler one..... Good Luck.....
Sorry, there was a problem. Please try again later.Thank you for your recent inquiry regarding the Sharp R309YW Microwave Oven. We understand that you are looking for a complete answer to your question through this website; however, the resolution of your question would be better handled by one of our customer service representatives on the phone. We request that you please contact our Customer Assistance Center at 1-800-237-4277, Monday - Friday 7AM - 7PM CST and 9AM - 7PM CST Saturday and Sunday, so we can directly address your inquiry. We are happy to assist.
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