“Why is there diagonal lines when I plug it in the outlet? Is this defective? I returned and exchanged and it’s still showing diagonal lines. I checked the cord/connection, hooked and unhooked and still the same. Please let me know, thank you”

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• Could be your outlets.

  Answered by Livv 6 years ago

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• Hello, we are sorry for the issue that you are experiencing. Please contact us at 855-544-2030 so that we may help.

  Answered by Sharp Advisor 6 years ago

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