“instructions say place the filter w/ tab side to face outward. pictures show horizontal filters on tab side. On the one I have the tab is on the side w/ octagonal filters w/ what appears to be charcoal. which sidefaces inside-hepa or deoderizer?”
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Hello Buck, I'm sorry to hear you are having trouble with the filters on your air purifier. Please email us at [email protected], we will be happy to help. Please include your contact information and model number in the email.
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