Questions & Answers

Q: QuestionWhat massage modes are available on this product?

• A:Answer The massage mode available on this product is Shiatsu.

Q: QuestionCan I control the massager with a remote?

• A:Answer No, a remote control is not included with this massager.

Q: QuestionAre there indicator lights on the massager?

• A:Answer Yes, there are indicator lights on the massager.

Q: QuestionIs the massager easy to move from chair to chair?

• A:Answer Yes, the massager is foldable, allowing for easy transport from one chair to another.

Q: QuestionIs the cord on this massager detachable?

• A:Answer Yes, the cord on this massager is detachable.

Q: QuestionWhat voltage is the power adapter?

Asked 5 months ago by JoeT.

Q: QuestionWill this work for a 235lb person ?

Asked 2 years ago by Hsaxon.

• A:Answer Hello - Thank you for asking. Yes, this will work. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  Answered 2 years ago by MS Customer Service

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Q: Questionhow does this work in a recliner?

Asked 2 years ago by Frambo.

• A:Answer The topper sits against the back of whatever chair you put it on. It has straps to firmly attach, but a recliner may be too big for the straps. You should still be able to use the item with most recliners as it will stay flat against the back of the chair is it lowers and the weight of the user would hold it in place.

  Answered 2 years ago by MS Customer Service

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Q: Questionthe picture shows it on flat kitchen type chair, can it be used on an office chair?

Asked 2 years ago by seranlon.

• A:Answer Hello - Thank you for asking. It would depend on the dimensions and angle of your office chair, but it would likely work as long as you can sit on it comfortably. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

  Answered 2 years ago by MS Customer Service

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Q: QuestionAre there any weight restrictions? Or weight requirements?

Asked 2 years ago by Fenisha14.

• A:Answer Hello, the recommended weight limit is 200 lbs. Thank you

  Answered 2 years ago by MS Customer Service

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Q: QuestionCan this massager be put on a bed and laid on?

Asked 4 years ago by Talon.

• A:Answer I wouldn't. Too much pressure on your spine.

  Answered 3 years ago by Anonymous

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Q: Questioncan this be used in car

Asked 4 years ago by backproblems.

• A:Answer Hello, this is recommended for use in the home. Thank you

  Answered 4 years ago by MS Customer Service

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Q: QuestionWhere are the rollers located? Is there an option for lower back? And is it bulky?

Asked 4 years ago by Angie.

• A:Answer It’s not bulky, you can slide it under a sofa or bed when not in use. There are 2 rotating nodules that go up and down the back (like massage chairs at a nail salon) and there is a controller that can specify how high or low you want them to rotate (including “lower back” or “custom” or something to that effect)

  Answered 3 years ago by Mac1023Verified Purchase

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