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Questions & Answers

Page Showing 1-8 of 8 questions
  • QuestionCan the massager be used comfortably while sitting or standing? Is it easy to use and operate?

    • Answer Yes, the massager can be used comfortably while sitting or standing. The innovative arm straps and magnetic collar ensure optimal massage pressure and secure positioning, providing a hands-free experience. It is easy to use and operate, with customizable massage settings including 3 intensity levels and an optional heat mode.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the Realtouch Shiatsu Plus Cordless Neck Massager compare to other neck massagers in terms of its portability and convenience?

    • Answer The Realtouch Shiatsu Plus Cordless Neck Massager stands out for its portability and convenience. Its cordless design and rechargeable battery allow users to enjoy a hassle-free massage anywhere, without the constraints of cords or the need for a nearby power outlet. Additionally, the included USB-C cable and power adapter ensure quick and convenient recharging.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the massager durable and well-made? How is the overall design and construction?

    • Answer The Realtouch Shiatsu Plus Cordless Neck Massager is designed with a compact and robust build, ensuring durability. Its innovative arm straps and magnetic collar provide secure positioning and hands-free use, enhancing the overall design and construction for a comfortable massage experience.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the warranty period offered by the manufacturer for this massager?

    • Answer The manufacturer, MERCHSOURCE LLC.. 004, does not provide a warranty for parts or labor for the Realtouch Shiatsu Plus Cordless Neck Massager. NO WARRANTY
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow effective is the heat mode in providing relief from muscle tension and soreness?

    • Answer The heat mode of the Realtouch Shiatsu Plus Cordless Neck Massager provides an optional warmth that, when combined with the customizable pressure levels, helps melt away muscle tension and tightness. The massager's innovative design, including comfortable arm straps and a magnetic collar, ensures secure positioning and a hands-free experience, enhancing the overall effectiveness of the heat mode in relieving muscle tension and soreness.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I initially charge the massager?

    Asked by Hux.

    • Answer Hello - Thank you for asking. To charge this, use the included USB-C cable and power adapter. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

      Answered by MS Customer Service

  • QuestionCan it be used with heat only

    Asked by Newmaa.

    • Answer Hello - Thank you for asking. No, you cannot use the heat function on its own. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.

      Answered by MS Customer Service

  • QuestionHow long does charge last?

    Asked by Lolly.