Questions & Answers

Name: Sharper Image - Toy RC Hobby Lite 1:10-scale Truck - Black/Red
Brand: Sharper Image
SKU: 6372119
Price: 30.99 USD
Rating: 2.8 (167 reviews)

Sharper Image - Toy RC Hobby Lite 1:10-scale Truck - Black/Red

Model:: 1012051; |
SKU:: 6372119

User rating, 2.8 out of 5 stars with 167 reviews.

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Questionbought this for my 4 year old sons birthday. He was so excited when he saw it. Charged the battery for 4 hours. The truck went maybe half speed for about 2 minutes. Then it just started jerking, trying to move. Emailed support 5 days ago and still no ans
Asked 5 years ago by G2019.
- Answer Hello there...I am so sorry to hear about your experience here. If you want to reach out to me at [email protected], I can help with your issue. I want to make sure you have a great experience with Sharper Image and we will discuss making this right for you and your son! We are looking forward to hearing from you! Hope you and your son (and family) are staying healthy and safe! - Danny
  Answered 5 years ago by MS Customer Service
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QuestionI purchased this item on-line, It does not work correctly. I read another persons post and that's exactly what this r/c car is doing. I want to replace it as I work at a community center and want to provide the kids with another option to enjoy.
Asked 5 years ago by piet.
- Answer I purchased the same product and had no unexpected problems or malfunctions with it. I would suggest you take it to the helpful staff at Best buy and I am sure they will help you make your situation better.
  Answered 4 years ago by Andrew
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QuestionPlease advise where I can buy a wheel?
Asked 5 years ago by Bob.
- Answer Doesn't work well, its a flaw rc car!
  Answered 5 years ago by MelH
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QuestionWhere can I buy a Ni-MH aa700mah 9.6v replacement battery?
Asked 5 years ago by Countryboy.
- Answer Hi HelpRC, There are several on-line options you might pursue. Please see link. https://www.google.com/search?client=safari&rls=en&q=Ni-MH+aa700mah+9.6v&ie=UTF-8&oe=UTF-8
  Answered 5 years ago by MS Customer Service
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QuestionWhat kind of rechargeable battery does this take? I would like to order a replacement. I do not have original battery.
Asked 5 years ago by Buzz.
- Answer Hi Buzz! The battery is a 9.6V Ni-MH rechargeable battery. We are glad you are enjoying this item!
  Answered 5 years ago by MS Customer Service
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QuestionBought it few weeks back and it's making a wierd grinding noise and doesnt even reach the right speeds. Horrible battery.
Asked 5 years ago by Dvill530.
- Answer Hi Dvill530...I am really sorry to hear about the issue you are encountering. The speed issue seems to be related to the mechanism that is making the grinding noise. We want to make sure you are happy with your purchase so please reach out to me at [email protected] so that we can assist you in getting this issue resolved. We are looking forward having you reach out to us. At Sharper Image, we are committed to making your product experience a great one! - Danny
  Answered 5 years ago by MS Customer Service
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QuestionMy grandson lost the controller/transmitter. Is there a replacement controller available?
Asked 5 years ago by jdaker.
- Answer Hi there, unfortunately the controller is not sold separately, but if you can please email me directly at [email protected] I would be happy to see what I can do for you!
  Answered 5 years ago by MS Customer Service
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QuestionWhere do you plug it in to charge it with the charger it comes with
Asked 5 years ago by MyJj.
- Answer You have to take the battery out of the truck, from the bottom and then you can plug it in and charge it.
  Answered 5 years ago by DejaVuooDoo
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QuestionHow muchwe mph does the truck go?
Asked 5 years ago by poop.
- Answer Hi, this particular model can reach speeds up to 12MPH.
  Answered 5 years ago by MS Customer Service
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QuestionI want the following. Exactly the following. No substitute. Must have BLUETOOTH, not wifi. Must have FPB video, not just controller. RC Car w/ Bluetooth FPV Thanks!
Asked 5 years ago by cellurl.
- Answer Really??? Would you like gold plated wheels and cruise control? How about AC? It's a $30 toy ! ! !
  Answered 5 years ago by biglarrr
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QuestionI looked at the picture and there was no remote. What happened to it?
Asked 5 years ago by Bubba.
- Answer Hey there, if you received a set that did not include a remote please reach out to me directly at [email protected]
  Answered 5 years ago by MS Customer Service
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QuestionI bought this truck for a Christmas Gift, charged the battery for 4 hours as indicated on the battery pack and it only lasts for about 5 minutes. What is wrong? Can you help me? Thanks in advance.
Asked 5 years ago by Tom.
- Answer I had the problem too and returned it. Looks like others did as well. Do yourself a favor and get your money back.
  Answered 5 years ago by Kroc0005
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QuestionBought a brand new one, charger the battery for 4 hours like it says and when done tried to play with it and it wasn’t working at all.
Asked 5 years ago by Anonymous.
- Answer Hi, please email me directly at [email protected] and I’ll be happy to take care of this for you! Happy holidays!
  Answered 5 years ago by MS Customer Service
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Questionhow many batteries does this take & what kind? thanks
Asked 5 years ago by cat.
- Answer it comes with all the batteries it needs!! the remote is a 9volt and the car is a rechargeable one that comes with the car I don't know what size but the first 9v one came with it as well!!
  Answered 5 years ago by mommysmilez
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QuestionI bought this RC a week ago and it only goes for about 5 minutes and it's almost dead and it doesn't even go up to the speed that is states I see that you help people out with this problem and I like to see what you can do abou Ukraine think of returning
Asked 5 years ago by Jerry.
- Answer Hey Jerry! I’d love to help you out. Can you please email me directly at [email protected]
  Answered 5 years ago by MS Customer Service
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Showing 1-15 of 15 questions

Questions & Answers

Sharper Image - Toy RC Hobby Lite 1:10-scale Truck - Black/Red

Q: Questionbought this for my 4 year old sons birthday. He was so excited when he saw it. Charged the battery for 4 hours. The truck went maybe half speed for about 2 minutes. Then it just started jerking, trying to move. Emailed support 5 days ago and still no ans

Q: QuestionI purchased this item on-line, It does not work correctly. I read another persons post and that's exactly what this r/c car is doing. I want to replace it as I work at a community center and want to provide the kids with another option to enjoy.

Q: QuestionPlease advise where I can buy a wheel?

Q: QuestionWhere can I buy a Ni-MH aa700mah 9.6v replacement battery?

Q: QuestionWhat kind of rechargeable battery does this take? I would like to order a replacement. I do not have original battery.

Q: QuestionBought it few weeks back and it's making a wierd grinding noise and doesnt even reach the right speeds. Horrible battery.

Q: QuestionMy grandson lost the controller/transmitter. Is there a replacement controller available?

Q: QuestionWhere do you plug it in to charge it with the charger it comes with

Q: QuestionHow muchwe mph does the truck go?

Q: QuestionI want the following. Exactly the following. No substitute. Must have BLUETOOTH, not wifi. Must have FPB video, not just controller. RC Car w/ Bluetooth FPV Thanks!

Q: QuestionI looked at the picture and there was no remote. What happened to it?

Q: QuestionI bought this truck for a Christmas Gift, charged the battery for 4 hours as indicated on the battery pack and it only lasts for about 5 minutes. What is wrong? Can you help me? Thanks in advance.

Q: QuestionBought a brand new one, charger the battery for 4 hours like it says and when done tried to play with it and it wasn’t working at all.

Q: Questionhow many batteries does this take & what kind? thanks

Q: QuestionI bought this RC a week ago and it only goes for about 5 minutes and it's almost dead and it doesn't even go up to the speed that is states I see that you help people out with this problem and I like to see what you can do abou Ukraine think of returning

Questionbought this for my 4 year old sons birthday. He was so excited when he saw it. Charged the battery for 4 hours. The truck went maybe half speed for about 2 minutes. Then it just started jerking, trying to move. Emailed support 5 days ago and still no ans

QuestionI purchased this item on-line, It does not work correctly. I read another persons post and that's exactly what this r/c car is doing. I want to replace it as I work at a community center and want to provide the kids with another option to enjoy.

QuestionPlease advise where I can buy a wheel?

QuestionWhere can I buy a Ni-MH aa700mah 9.6v replacement battery?

QuestionWhat kind of rechargeable battery does this take? I would like to order a replacement. I do not have original battery.

QuestionBought it few weeks back and it's making a wierd grinding noise and doesnt even reach the right speeds. Horrible battery.

QuestionMy grandson lost the controller/transmitter. Is there a replacement controller available?

QuestionWhere do you plug it in to charge it with the charger it comes with

QuestionHow muchwe mph does the truck go?

QuestionI want the following. Exactly the following. No substitute. Must have BLUETOOTH, not wifi. Must have FPB video, not just controller. RC Car w/ Bluetooth FPV Thanks!

QuestionI looked at the picture and there was no remote. What happened to it?

QuestionI bought this truck for a Christmas Gift, charged the battery for 4 hours as indicated on the battery pack and it only lasts for about 5 minutes. What is wrong? Can you help me? Thanks in advance.

QuestionBought a brand new one, charger the battery for 4 hours like it says and when done tried to play with it and it wasn’t working at all.

Questionhow many batteries does this take & what kind? thanks

QuestionI bought this RC a week ago and it only goes for about 5 minutes and it's almost dead and it doesn't even go up to the speed that is states I see that you help people out with this problem and I like to see what you can do abou Ukraine think of returning