Questions & Answers

Name: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray
Brand: Shokz
SKU: 6623757
Price: 159.99 USD
Availability: InStock
Rating: 4.7 (792 reviews)

Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

Model:: E310-ST-GY-US; |
SKU:: 6623757

User rating, 4.7 out of 5 stars with 792 reviews.

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QuestionCan these operate with just one in the ear? Or do they require that both buds be worn to connect and/or control?
Asked 3 weeks ago by Xtina.
- Answer They can be used with just one earbud in place. However, you will lose the ability to control them because each earbud controls different features.
  Answered 2 days ago by jdcrose
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QuestionWhy shocks opendots didn’t have noise cancelling and when they gonna come out with noise cancelling
Asked 1 month ago by Newey.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Navy Blue
- Answer These are open-ear earbuds, so active noise cancellation wouldn't really work with them.
  Answered 3 weeks ago by AMITB
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QuestionAre these earbuds compatible with the iPhones?
Asked 3 months ago by JulieG.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Navy Blue
- Answer Hi there- Shokz here! Yes, the Shokz OpenDots ONE earbuds are fully compatible with iPhones as they use standard Bluetooth for connection, working just like any other Bluetooth headphones for audio and calls, with the Shokz App requiring iOS 13.0 or higher for full features, ensuring a great experience on your iPhone. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionDo they stay on for people with small ears. Thanks in advance.
Asked 3 months ago by BiBi.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Navy Blue
- Answer Hello- Shokz here! Yes, Shokz specifically designs the OpenDots ONE with a clip-on form factor that is generally suitable and secure for people with small ears. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionAre these recommended for those with hearing loss
Asked 4 months ago by Anonymous.
- Answer Hello- Shokz here! Yes, Shokz OpenDots ONE could be a good option for people with certain types of hearing loss, as their open-ear design keeps the ear canal unobstructed, which can improve comfort and safety. However, they are not a universal solution for everyone with hearing loss and should be considered alongside more traditional bone conduction headphones and with a hearing professional's advice, as their technology relies on air conduction, not bone conduction. Please reach out to our Customer happiness team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionI am a long distance runner, is there any danger of these falling out while running or having to be constantly adjusted like an earbud?
Asked 4 months ago by Morrelli.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer Hi there- Shokz here! OpenDots ONE are specifically designed for a secure, stable fit during exercise and running, meaning there is very little danger of them falling out or needing constant adjustment. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionDo others around you hear what you are playing with it being open air? Like if I have on some good music at work, will everyone around hear it too? I want something I can still hear everything around me but listen to music without anyone hearing.
Asked 4 months ago by Dan.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer Hi there- Shokz here! OpenDots ONE uses DirectPitch™ Technology, so you can enjoy your favorite tunes without disturbing those around you. By minimizing sound leakage, this tech ensures your music will stay between you and your earbuds. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionHow do you answer a call
Asked 5 months ago by Curious.
- Answer Single-finger tap twice or pinch the ends of the part behind your ear twice.
  Answered 2 days ago by jdcrose
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QuestionDoes anyone in healthcare use these? Could I use a stethoscope without having to take these out?
Asked 5 months ago by Erich.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer Hi there- Shokz here! OpenDots ONE are not recommended for use with a traditional stethoscope because their clip-on design means they sit just outside the ear canal, which would interfere with placing the stethoscope's earpieces correctly. Please reach out to our Customer Happiness if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionAre they adjustable?
Asked 6 months ago by Kurlygurl.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer No, unfortunately, they are not.
  Answered 2 days ago by jdcrose
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QuestionCan I pair this with my computer to use as audio for games
Asked 7 months ago by Lin.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer Hi Lin- Shokz here! Yes, the OpenDots ONE will technically pair with gaming systems. However, we don’t recommend it because the lag is significant and would impact gameplay, overall. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionDo these have volume controls and music controls on the buds themselves?
Asked 7 months ago by Jinx.
- Answer Yes they do have Key Volume and Touch Controls Volume Up: Two-finger pinch and hold right earbud for 2 seconds. Volume Down: Two-finger pinch and hold left earbud for 2 seconds. Play/Pause: Double-tap on the joint arc. Track Control: Triple-tap on the joint arc (in beta, can be inconsistent). Customization: Gestures can be customized within the Shokz App
  Answered 3 weeks ago by AMITB
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QuestionWhen I am running, I hate to hear myself breathing. Would I be able to hear myself breathing with these in?
Asked 7 months ago by Stacy.
- Answer Hi there- Shokz here! Shokz OpenDots ONE are not designed to block out sounds, including your own breathing. They are designed with an open-ear style, meaning they do not include noise-cancellation capabilities. The purpose of this open design is to allow you to enjoy music or calls while remaining aware of your surroundings. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionI lost the case, and since it doesn’t have location tracking, I can’t find it. How can I get a replacement case?
Asked 8 months ago by OT.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer Hi there- Shokz here! We're very sorry to hear you've lost the charging case. Due to technical issues, we do not currently sell the charging cases separately. We sincerely apologize for any inconvenience this may cause. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
  Answered 1 month ago by Shokz
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Questiondo these use bone conduction? I am looking for wireless earbuds that do that. like vibrate on the bone to bypass the eardrum.
Asked 9 months ago by carly.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer Hi there- Shokz here! The Shokz OpenDots ONE do not use bone conduction technology. They utilize air conduction technology combined with DirectPitch™ and an open-ear design, according to Shokz. This means sound is delivered to your ears through the air, like traditional headphones, rather than through vibrations on the bones of your skull. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionFor an incoming call. Do the ear buds announce the name / number?
Asked 9 months ago by Rob.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer Hi there- Shokz here! Many smartphones have a setting to announce incoming calls. If this feature is enabled on your phone and set to announce calls through headphones, your OpenDots ONE earbuds should announce the caller's name or number when connected :) Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionDo they get loud when you play music? That’s my problem with all buds and headphones. Sound is Always good and clear,but doesn’t get Loud enough.
Asked 9 months ago by Anonymous.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer Hi there- Shokz here! OpenDots ONE uses Bassphere™ Technology to pack 2 circular drivers into a sleek, spherical module. This design not only delivers punchy, low-frequency sound but also keeps things compact and minimizes sound leakage. These do have an Open-Ear design, so very loud ambient noise may be heard. Ear plugs can be used to reduce loud ambient noise environments. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionI'm curious about the SHOKZ OpenDots ONE phone call performance.
Asked 11 months ago by Anonymous.
This question was asked about the related product: Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Black
- Answer Hi there- Shokz here! The OpenDots ONE assures crystal clear calls, with Adaptive Beamforming and an advanced Al noise reduction algorithm. OpenDots ONE's microphones ensure that your voice takes center stage. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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QuestionWill these work with my iPhone 12
Asked 11 months ago by Kandy.
- Answer Hi there- Shokz here! Yes, the OpenDots ONE work with the iPhone 12 as well as most Bluetooth compatible devices. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 1 month ago by Shokz
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Showing 41-59 of 59 questions

Questions & Answers

Shokz - OpenDots ONE Open-Ear Clip-On True Wireless Bluetooth Earbuds - Gray

Q: QuestionCan these operate with just one in the ear? Or do they require that both buds be worn to connect and/or control?

Q: QuestionWhy shocks opendots didn’t have noise cancelling and when they gonna come out with noise cancelling

Q: QuestionAre these earbuds compatible with the iPhones?

Q: QuestionDo they stay on for people with small ears. Thanks in advance.

Q: QuestionAre these recommended for those with hearing loss

Q: QuestionI am a long distance runner, is there any danger of these falling out while running or having to be constantly adjusted like an earbud?

Q: QuestionDo others around you hear what you are playing with it being open air? Like if I have on some good music at work, will everyone around hear it too? I want something I can still hear everything around me but listen to music without anyone hearing.

Q: QuestionHow do you answer a call

Q: QuestionDoes anyone in healthcare use these? Could I use a stethoscope without having to take these out?

Q: QuestionAre they adjustable?

Q: QuestionCan I pair this with my computer to use as audio for games

Q: QuestionDo these have volume controls and music controls on the buds themselves?

Q: QuestionWhen I am running, I hate to hear myself breathing. Would I be able to hear myself breathing with these in?

Q: QuestionI lost the case, and since it doesn’t have location tracking, I can’t find it. How can I get a replacement case?

Q: Questiondo these use bone conduction? I am looking for wireless earbuds that do that. like vibrate on the bone to bypass the eardrum.

Q: QuestionFor an incoming call. Do the ear buds announce the name / number?

Q: QuestionDo they get loud when you play music? That’s my problem with all buds and headphones. Sound is Always good and clear,but doesn’t get Loud enough.

Q: QuestionI'm curious about the SHOKZ OpenDots ONE phone call performance.

Q: QuestionWill these work with my iPhone 12

Top Rated

QuestionCan these operate with just one in the ear? Or do they require that both buds be worn to connect and/or control?

QuestionWhy shocks opendots didn’t have noise cancelling and when they gonna come out with noise cancelling

QuestionAre these earbuds compatible with the iPhones?

QuestionDo they stay on for people with small ears. Thanks in advance.

QuestionAre these recommended for those with hearing loss

QuestionI am a long distance runner, is there any danger of these falling out while running or having to be constantly adjusted like an earbud?

QuestionDo others around you hear what you are playing with it being open air? Like if I have on some good music at work, will everyone around hear it too? I want something I can still hear everything around me but listen to music without anyone hearing.

QuestionHow do you answer a call

QuestionDoes anyone in healthcare use these? Could I use a stethoscope without having to take these out?

QuestionAre they adjustable?

QuestionCan I pair this with my computer to use as audio for games

QuestionDo these have volume controls and music controls on the buds themselves?

QuestionWhen I am running, I hate to hear myself breathing. Would I be able to hear myself breathing with these in?

QuestionI lost the case, and since it doesn’t have location tracking, I can’t find it. How can I get a replacement case?

Questiondo these use bone conduction? I am looking for wireless earbuds that do that. like vibrate on the bone to bypass the eardrum.

QuestionFor an incoming call. Do the ear buds announce the name / number?

QuestionDo they get loud when you play music? That’s my problem with all buds and headphones. Sound is Always good and clear,but doesn’t get Loud enough.

QuestionI'm curious about the SHOKZ OpenDots ONE phone call performance.

QuestionWill these work with my iPhone 12