Questions & Answers

Q: QuestionWhat is the weight of the headphones?

• A:Answer The product weight of the headphones is 0.06 pounds.

Q: QuestionWhat is the battery life of the headphones?

• A:Answer The battery life of the OpenRun Pro Mini headphones is 10 hours.

Q: QuestionAre these headphones waterproof?

• A:Answer These headphones are waterproof.

Q: QuestionDo these headphones have a built-in microphone?

• A:Answer These headphones do have a built-in microphone.

Q: QuestionHow long does it take to fully charge the earbud?

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Gray

• A:Answer It takes one hour to fully charge the earbud.

Q: QuestionAre the earbud sound isolating?

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Gray

• A:Answer No, the earbud is not sound isolating.

Q: QuestionDoes the earbud come with a charging accessory?

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Gray

• A:Answer Yes, the earbud comes with a charging cable.

Q: QuestionDoes this earbud have a microphone?

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Gray

• A:Answer Yes, this earbud has a built-in microphone.

Q: QuestionWhat is the maximum wireless range for these earbuds?

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Gray

• A:Answer The maximum wireless range for these earbuds is 33 feet.

Q: QuestionCan I use these earbuds while working out?

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Gray

• A:Answer Yes, these earbuds are water resistant, making them suitable for workouts.

Q: QuestionHow many devices can connect to the earbud at once?

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Gray

• A:Answer Two devices can connect simultaneously with MultiPoint Pairing.

Q: QuestionDo these headphones adjust to a smaller ear size so that they fit snug around my tiny ears?

Asked 3 years ago by momof4.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer I own both the Open Pro regular and the Open Pro mini. The only difference between them I can find is the band that goes from ear to ear around the back of your head is slightly shorter on the mini. I cannot discern a difference between the actual ear portions as they fit around the ears exactly the same. However, the hoop around the back of the head is closer to my head when wearing the mini. Hope this helps.

  Answered 3 years ago by Helimech101Verified Purchase

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Q: QuestionCan I comfortably sleep with them on? I require to sleep with meditation tracks so I need earphones that is suitable.

Asked 3 years ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer I'm a side sleeper, and I have no problems sleeping with these headphones. Because these headphones don't sit in or on your ears, you shouldn't feel any pain from sleeping on them.

  Answered 2 years ago by BernardV

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Q: QuestionHow comfortable are these for side sleepers? I can't wear in-ear buds cos they hurt after a while from the pressure. I do like the Openfit Air but the battery life doesn't last long enough during sleep

Asked 6 months ago by Amoot329.

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black

• A:Answer I often fall asleep with my headphones in my ears. They don't usually last through the night, but they almost always stay in and are waiting for their charging station in the morning.

  Answered 6 months ago by Tanya

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Q: QuestionI know that shokz offers only 1 year warranty for refurbished products. But an open-box is different and not refurbished. I wanted to confirm if this applies for 2-year warranty form the date of purchase like a new product?

Asked 2 months ago by castle013.

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black

• A:Answer Hello- Shokz here! Open-box Shokz products generally qualify for the full 2-year manufacturer warranty, provided they are purchased from an authorized retailer and include the original proof of purchase. Unlike certified refurbished items (1-year), true open-box items are considered new, unused, and not refurbished. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

  Answered 2 months ago by Shokz

  
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Q: QuestionCan you download music to these or need to have phone connected?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer You have to have your phone it does not have internal storage.

  Answered 2 years ago by QueeneitVerified Purchase

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Q: QuestionHow do these buds fit with glasses?

Asked 7 months ago by carandcar.

This question was asked about the related product: Shokz - OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds - Black

• A:Answer I wear mine all day with glasses and have no issues, Even when wearing a beaning too and they are very comfy.

  Answered 6 months ago by NoobtasticGamingVerified Purchase

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Q: QuestionCan I buy the charger separately. Yes, I lost the original charger.

Asked 2 years ago by Bill.

This question was asked about the related product: Shokz - OpenRun Pro Mini Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Yes, you can buy a replacement charger from Best Buy or Amazon.

  Answered 6 months ago by MirandaMVerified Purchase

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Q: QuestionDo they work well for answering calls? Are the buttons easy to work when answering calls?

Asked 2 months ago by Anonymous.

• A:Answer Absolutely. I’ve never had anyone say they can’t hear or understand me even when wearing only one. Which is what I do 90% of the time.

  Answered 1 month ago by ALLENS

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