A:Answer Hi there- Shokz here! The OpenFit 2 utilizes AI Call Noise Cancellation technology to minimize background noise during calls. It also has Dual Microphones, two microphones in each earbud, which, along with AI-powered beam-forming algorithms, help filter out background noise. To have some extra volume boost, there is a phone setting that may help in extra loud environments.
-On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!