Questions & Answers
- Model:
- T511-ST-PK-US
- |
- SKU:
- 6580214
Q: QuestionCan you use the earbuds for phone calls?
- A:Answer These earbuds have a built-in microphone and offer a maximum talk time of 20 hours.
This question and answer was generated by AI based on customer and product data.Q: QuestionAre the earbuds water resistant?
- A:Answer The earbuds are water-resistant.
This question and answer was generated by AI based on customer and product data.Q: QuestionHow long does it take to fully charge the earbuds?
- A:Answer It takes 1 hour to fully charge the earbuds.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the maximum wireless range of the earbuds?
- A:Answer The maximum wireless range of the earbuds is 33 feet.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat are the dimensions of the earbuds?
- A:Answer The product dimensions are 1.71 inches in height, 1.88 inches in width, and 0.67 inches in depth.
This question and answer was generated by AI based on customer and product data.Q: QuestionHow do these perform in a noisy environment, such traffic ? Kindest regards, Kelley
Asked by Mom1.
- A:Answer Hi there- Shokz here! The OpenFit Air has an open-ear design, allowing for situational awareness. While they do drown out most external sounds, in extremely noisy environments it's possible a bit of ambient noise may seep through. We kindly ask that you reach out to BestBuy to learn of their return policy in the case these are not a good fit for you. Thanks!
Answered by AfterShokz
Q: QuestionCan only the left one be used?
Asked by Deafn1.
- A:Answer Yes. I sometimes only use one at a time so I can be sure to hear everything else around me.
Answered by MCA2018
Q: QuestionDoes the app have a device location feature? If I were to lose or misplace the headphones, would I be able to find them using device location.
Asked by JJ.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- A:Answer No
Answered by Dreologist
Q: QuestionDo they go inside the ear or lay outside?
Asked by Peg.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- A:Answer Lay outside. Fit is good but may take some practice if you wear glasses.
Answered by GwendolynC
Q: QuestionHi, can you answer calls from the earbuds?
Asked by John.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- A:Answer Hi John- Shokz here! Yes, you can answer calls by double tapping either of the earbuds. We highly recommend downloading the latest firmware version for the best experience with your OpenFit. The app also allows for customizing your listening experience, as well as the touch controls. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
Answered by AfterShokz

Q: QuestionAre these headphones compatible with all apple phones?
Asked by Anonymous.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- A:Answer Yes
Answered by DakotaS
Q: QuestionWill these work for phone calls while wearing a stocking hat?
Asked by LinAl.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Stone Blue
- A:Answer Yeah. Sound clear.
Answered by MarceloTurolla
Q: QuestionCan I use the with my Samsung tv
Asked by Me.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- A:Answer Hi there- Shokz here! Yes, you can use the OpenFit Air with your Samsung TV if the TV has Bluetooth (most modern ones do), by putting the headphones in pairing mode (hold both earbud touch areas until orange/green flash) and then finding and selecting "OpenFit Air by Shokz" in your TV's Bluetooth settings under Sound Output, though a Bluetooth transmitter might be needed if your TV is older and lacks built-in Bluetooth. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
Answered by AfterShokz
Q: Questioncan you swim laps in these? For at least 2 hours of lap swimming?
Asked by Moin.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Stone Blue
- A:Answer Hi Moin- Shokz here! The OpenFit Air is not designed to be used while swimming. Our OpenSwim Pro is the best option for swimming laps. They have both Bluetooth mode (for use while on land) and MP3 mode ( for use while swimming). Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
Answered by Shokz
Q: QuestionDo they stay put while running
Asked by GP.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- A:Answer YES
Answered by ShameikaN
Q: QuestionWhile working out my earbuds cut on and off a few times without me touching them. Is this normal?
Asked by Easymoney.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- A:Answer This can happen occasionally due to Bluetooth interference or movement during workouts. In my experience it wasn’t a major issue and overall performance has been very stable.
Answered by EdwartE
Q: Questiondo you have to wear both
Asked by rick.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- A:Answer No you can wear one at a time
Answered by RobertB
Q: QuestionWhy are they fading in and out when talking
Asked by Anonymous.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Stone Blue
- A:Answer This may be related to ambient sound features or volume adjustment during conversations. I didn’t notice it often, and sound quality was still clear and comfortable
Answered by EdwartE
Q: Questioncan a replacement charging case be purchased?
Asked by Anonymous.
This question was asked about the related product: Shokz - OpenFit Air Open-Ear True Wireless Earbuds - Black
- A:Answer Hi there- Shokz here! Due to technical issues, the charging case is not available to purchase separately. We sincerely apologize for any inconvenience this may cause. Please reach out to to our Customer Happiness Team if you have any other questions. Thank you!
Answered by AfterShokz

Top Rated
- $249.99Your price for this item is $249.99
- $99.99Your price for this item is $99.99$129.99The comparable value for this item is $129.99
- $139.99Your price for this item is $139.99$179.99The comparable value for this item is $179.99
- $299.00Your price for this item is $299.00$429.00The comparable value for this item is $429.00
- $224.00Your price for this item is $224.00$249.99The comparable value for this item is $249.99
- $514.99Your price for this item is $514.99$549.99The comparable value for this item is $549.99
- $59.95Your price for this item is $59.95$109.95The comparable value for this item is $109.95
- $169.99Your price for this item is $169.99$349.99The comparable value for this item is $349.99
- $129.99Your price for this item is $129.99$199.99The comparable value for this item is $199.99
- $99.99Your price for this item is $99.99$178.00The comparable value for this item is $178.00
- $19.99Your price for this item is $19.99
- $149.00Your price for this item is $149.00$179.00The comparable value for this item is $179.00
- $298.00Your price for this item is $298.00$398.00The comparable value for this item is $398.00
- $164.99Your price for this item is $164.99$209.99The comparable value for this item is $209.99
- $44.95Your price for this item is $44.95$64.95The comparable value for this item is $64.95
- $299.00Your price for this item is $299.00
- $169.99Your price for this item is $169.99$349.99The comparable value for this item is $349.99
- $39.99Your price for this item is $39.99$69.99The comparable value for this item is $69.99







































