“After fully charging one earbud stays at 100% charge and one earbud quickly drops to 90% charge. Is the 90% earbud defective?”
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Clean the contacts in the charger and on the bud with an alcohol wipe. If that doesn't fix it call Shokz they have good tech support and a good warranty
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Sorry, there was a problem. Please try again later.Hi John - Shokz here! We're sorry to hear you are experiencing issues with your OpenFit. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
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