“why this useless device does not connect to an different phones or laptops”
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Connects great for me. Sorry you’re having trouble.
Sorry, there was a problem. Please try again later.Hello Veronica- Shokz here! We're sorry to hear this has been your experience. The OpenMove should be able to connect to multiple devices. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
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