Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $124.99
The comparable value price is $179.99
Page Showing 1-15 of 15 questions
  • QuestionWhat is the battery life?

    • Answer The battery life is 12 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum wireless range?

    • Answer The maximum wireless range is 33 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs a carrying case included?

    • Answer The headphones come with a carrying case.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of charging interface does the headphones use?

    • Answer The charging interface for the OpenRun Pro 2 Mini headphones is USB-C.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the headphones be used for calls?

    • Answer These headphones have a built-in microphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat are the dimensions of the headphones?

    • Answer The headphones have a product depth of 4.53 inches, a height of 1.78 inches, and a width of 3.78 inches.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the difference between the OpenRun Pro 2 Minis Bone Conduction and the regular ones?

    Asked by RevNav.

    • Answer Hi there- Shokz here! The size difference between the standard OpenRunPro and the mini is 0.83". Some customers find that the OpenRun Pro Mini provides a more snug fit and less stress on the back of the ears. Having at least a 1-inch gap between your head and the headband is normal. On our Shokz website, search for the OpenRun Pro, select "Buy Now" and there is a video to help find the best fit for you! Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

      Answered by AfterShokz

  • QuestionThere is a lag between my Android tablet and my Shokz OpenRun Pro 2 mini headset. How do I resolve this?

    Asked by Nancy.

    • Answer Hi there- Shokz here! We're sorry to hear this has been your experience. To fix audio lag between your Shokz OpenRun Pro 2 mini and your Android tablet, try resetting the headphones, updating their firmware, and ensuring your tablet's Bluetooth settings are optimized. Additionally, make sure the Bluetooth version of your tablet and headphones are compatible, preferably Bluetooth 5.0 or higher. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

      Answered by AfterShokz

  • QuestionThe open pro mini lists noise canceling and dual noice canceling microphones on its specs. The pro 2 does not. Are these features not on the pro 2?

    Asked by Hailstorm.

    • Answer Hello-Shokz here! Yes, the OpenRun Pro 2 has Dual Noise-Canceling Mic and AI noise reduction algorithm that filters out 96.5%4 of background noise. We've also recently updated the firmware, so be sure to download the Shokz app to download the most recent firmware! Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

      Answered by AfterShokz

  • Questionadjustable headband

    Asked by Anonymous.

    • Answer Hi there- Shokz here! We do not have an adjustable headband. However, the OpenRun Pro 2 comes in a Mini and Standard size. The size difference between the standard and the mini is 0.83". Having at least a 1-inch gap between your head and the headband is normal. Some customers find that the Mini provides a more snug fit and less stress on the back of the ears. Our OpenFit models have no headband at all. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

      Answered by AfterShokz

  • QuestionHas anyone tried these with sunglasses or regular glasses? Seems to me that these would interfere with the arms.

    Asked by Matt.

    • Answer Works with all glasses. Put them on first, then glasses on second

      Answered by Jake

  • Questionthe product manufacturer warrantee isn't poster. please provide

    Asked by JohnT.

    • Answer Per their official website, the warranty is two years.

      Answered by user672378

  • QuestionAre these comfortable if you wear glasses?

    Asked by Anonymous.

    • Answer Yeah but make sure you them on before you put the glasses on

      Answered by Jake

  • QuestionWill these headphones work with a tv.?

    Asked by Anonymous.

    • Answer Yup, I use it with my smart tv every night

      Answered by Jake

  • QuestionCompaiable with iphone

    Asked by Dwight.

    • Answer Yup, works with my iPhone and macbook air

      Answered by Jake