Questions & Answers

Q: QuestionWhat is the battery life?

• A:Answer The battery life is 12 hours.

Q: QuestionWhat is the maximum wireless range?

• A:Answer The maximum wireless range is 33 feet.

Q: QuestionDoes the microphone have a fixed position?

• A:Answer The microphone has a fixed position.

Q: QuestionCan you use these headphones for phone calls?

• A:Answer These headphones have a built-in microphone and a maximum talk time of six hours.

Q: QuestionAre these headphones good for sports and exercise?

• A:Answer Yes, these headphones are designed for sports and exercise.

Q: QuestionDoes this headphone support fast charging?

• A:Answer Yes, this headphone supports fast charging, providing 2.5 hours of playtime with a 5-minute charge.

Q: QuestionCan I use a USB-C cable to charge this headphone?

• A:Answer Yes, you can use a USB-C cable to charge this headphone.

Q: QuestionHow long does the battery last on this headphone?

• A:Answer The battery lasts up to 12 hours on this headphone.

Q: QuestionIs this headphone water resistant?

• A:Answer Yes, this headphone is water resistant with an IP55 rating.

Q: QuestionDoes this headphone have a microphone?

• A:Answer Yes, this headphone has a built-in microphone.

Q: QuestionHow far can the bluetooth connection reach for this headphone?

• A:Answer The bluetooth connection can reach up to 33 feet for this headphone.

Q: QuestionWhat is the difference between the OpenFit Pro and the OpenFit Pro 2?

Asked 1 year ago by Mike.

• A:Answer Hi Mike. I have both models. The Pro 2's have better battery life, better sound, USB charging, slightly better fit (at least for me), and way better call quality. I might be mistaken, but the overall build quality seems somehow better too. Hope this helps.

  Answered 1 year ago by WJF54Verified Purchase

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Q: Questionwill they work with glasses

Asked 5 months ago by Tlw.

• A:Answer Hello- Shokz here! Yes, the OpenRun Pro 2 headphones are designed to work comfortably with glasses due to their open-ear and lightweight design. The headphones' ear hooks are slim and flexible, intended to fit comfortably alongside most glasses without causing interference. For a better fit, we suggest trying to put on either the glasses or the headphones first to see which order is more comfortable for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 month ago by Shokz

  
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Q: QuestionDo they work with your tv?

Asked 10 months ago by Anonymous.

• A:Answer They will connect to anything with blue tooth.

  Answered 10 months ago by DavidVerified Purchase

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Q: QuestionI was planning on wearing these on an airplane. Would the sound be heard by someone sitting next to me?

Asked 11 months ago by GavinTheTraveler.

• A:Answer Not unless you have the volume excessively high.

  Answered 9 months ago by BigDangVikingVerified Purchase

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Q: QuestionHow do I measure to find the best fit?

Asked 4 months ago by C.

This question was asked about the related product: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Sky Blue

• A:Answer Measure from middle of one ear canal to the other. If 9 in. (23.5 cm) or greater get regular. If smaller, get mini.

  Answered 1 month ago by NathanB

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Q: QuestionI love these open Run Pro 2. But after 8 months, the on/off toggle switch has stopped working. Is this covered under the 2yr parts coverage plan?

Asked 4 months ago by Anonymous.

• A:Answer Hello - We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!

  Answered 1 month ago by Shokz

  
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Q: Questionwill these connect with phone to talk and listen

Asked 1 year ago by Anonymous.

• A:Answer Yes. And most of the folks I’ve talked to through them don’t know it.

  Answered 1 year ago by BillD

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Q: QuestionDo you have a head set that you can use for two different phones,

Asked 1 year ago by Davie.

• A:Answer Yes, these Shokz OpenRun Pro 2 headphones have multipoint connect which allows you to connect up to two devices at the same time.

  Answered 1 year ago by MichaelGVerified Purchase

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