Questions & Answers

Q: QuestionCan you buy just the charger for these after shokz headphones?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Did you find the pair that I lost? or were they stolen?

  Answered 1 year ago by MarkC

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Q: QuestionCan I answer a iPhone call

Asked 1 year ago by Frompkin.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Yes

  Answered 1 year ago by DavidJ

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Q: QuestionAre these noise canceling

Asked 1 year ago by Spring.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Hello- Shokz here! Yes, the OpenRun Pro have a Dual Noise-Canceling Mic. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!

  Answered 1 year ago by AfterShokz

  
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Q: QuestionCan you use these with iPad

Asked 1 year ago by 49er.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer I cannot answer your specific question, but inasmuch as nobody has answered you in 3 months, I'll share what I know. They paired easily with my iPhone 12. They should pair with an iPad via Bluetooth.

  Answered 1 year ago by DennyCraneEsq

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Q: QuestionDo these have a mute button? Someone said they beep when muted, but not seeing any mention of a mute option in the specs. A huge glaring omission with this price point if they can’t be muted, except with my phone.

Asked 1 year ago by TLG.

• A:Answer Yes they do have a mute button you only have to click it once and then once to resume

  Answered 1 year ago by VickyR

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Q: QuestionDo these vibrate when your phone rings?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue

• A:Answer No. Mine do absolutely nothing when the phone rings.

  Answered 1 year ago by QuentinR

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Q: QuestionWhy is only the steel blue color in the standard size on the Black Friday sale for the pro model? What about other colors for the standard size and also the pro mini? Will they be added to the Black Friday sale?

Asked 2 years ago by RosemountBiker.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue

• A:Answer You need to check with the seller, I bought what I bought and don't know about other models and prices.

  Answered 1 year ago by MingLouie

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Q: QuestionThe blue ones are $99 but all other colors are $179 are they the same models

Asked 2 years ago by T40.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer I checked on this and they are. It was thought the inventory of blue color was high. Thate seems to be the only reason given. Mine were brand new in the box and unused-- not an open box item.

  Answered 1 year ago by BobB

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Q: QuestionDo they work if we sweat a lot ?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer They do work, but if sweat gets in the speaker hole you loose sound until you can get the sweat out.

  Answered 4 months ago by Craig

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Q: QuestionCan the ear piece come off

Asked 2 years ago by Victoria.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer No

  Answered 2 years ago by user917780

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Q: QuestionIs this mini or regular?

Asked 2 years ago by Jasi.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue

• A:Answer Regular

  Answered 2 years ago by user126698

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Q: QuestionIs there a small fm bluetooth radio with decent reception that will pair with these so that I can listen to the radio without loud volume in the room?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue

• A:Answer I don't know about radio but it pairs with with 75" smart TV and I can watch at night without any noise. I suppose it should connect just as well with a Bluetooth radio.

  Answered 1 year ago by Agamet

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Q: QuestionHow çan I get a recharge cord for these headphones

Asked 2 years ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer From the Shokz website.

  Answered 2 years ago by Earbudsareduds

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Q: QuestionHow long does charged battery last

Asked 2 years ago by Anonymous.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer I get about 8-10 hours

  Answered 2 years ago by user246528

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Q: QuestionIf I drop Shokz will they break

Asked 2 years ago by Shoe.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Steel Blue

• A:Answer No, they are super sturdy and lightweight. They will not break, unless you drop them from the second or third floor into a hard surface

  Answered 2 years ago by user126698

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Q: QuestionCan the volume be adjusted on the headset or does it have to be adjusted on your phone?

Asked 2 years ago by Mchl0220.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer I adjust the volume in either, the headset or the phone. The headset has buttons designed properly for this function

  Answered 2 years ago by user126698

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Q: QuestionIs there an app these work with off your iphone to use them like a hearing aid? I am completely deaf in my left ear and I'm wondering if these would help me with hearing and pinpointing where noise is coming from?

Asked 2 years ago by Tati.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer There is an app for that. The headset has proven to be effective for people with hearing issues, so combined with an app you might actually achieve the hearing aid like setup you desire.

  Answered 2 years ago by GhengisJohn

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Q: QuestionThese bone conductor earphones good for conversations have trouble with my hearing.

Asked 2 years ago by Cull.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer In my limited testing with a client who wears hearing aids, these are definitely good for people with hearing issues. Paired with an app on your phone, you could theoretically use these and a smartphone as a budget set of bluetooth hearing aids.

  Answered 2 years ago by GhengisJohn

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Q: QuestionHow long is the battery life?

Asked 2 years ago by Gang.

This question was asked about the related product: Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black

• A:Answer Rated at 10 hours. I have personally run mine for 11+ hours on a charge at about 60% volume.

  Answered 2 years ago by GhengisJohn

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