A:AnswerHi Russ- Shokz here! All Shokz All Shokz come with a free 2-year warranty. You can file a claim if you experience a manufacturer defect in the first two years. Your warranty covers manufacturer defects. It does not cover abuse, misuse, loss, or theft. Your warranty begins with your purchase date. Should you need to file a claim and receive a replacement unit, the warranty will continue from your original purchase date. Please contact the Customer Happiness Team or visit our website directly to submit a warranty claim. Thank you!
A:AnswerThere's a built in bluetooth option in android phones called music share, if you turn it on you can pick two or more paired devices to play at the same time.
A:AnswerThese work predominantly thru Bluetooth for sound, connected to the primary streaming device, so they are going to work to amplify ambient sounds. There might be an app.
There are tethers or "keepers" you can attach to your aids to keep them from getting lost while doing outside or strenuous. activities, if you have over the ear versions of aids
A:AnswerI work with equipment run by an air compressor. I tend to pause my book when the compressor turns on because it will cover the sound of the book I am listening to. However, I believe that if you are in an environment that is just generally louder you may be able to set your volume higher and still be able to hear the book.
I love my set. This is the second brand of bone conduction I have purchased and these are twenty times better then the first brand I tried. The battery will last my entire work day. They are light, comfortable, and very easy to use. I love having volume control on them as well as the button for pausing, playing, or answering a call.
A:AnswerNot at all. Since the bone conduction concept is having the ear completely open, all external sounds are not blocked. Not recommended for noisy environments.
A:AnswerHello- Shokz here! At low to moderate volumes, leakage is minimal, and the person next to you might only hear a faint hum if the cabin is completely quiet. If you turn the volume up to 50% or higher, they may be able to hear your music or podcasts due to the open-ear, bone-conduction design, sound waves are not sealed inside your ear canal.. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
A:AnswerHi there- Shokz here! Yes, the OpenRun Pro is also available in a mini size. The size difference between the standard OpenRun Pro and the mini is 0.83". Having at least a 1-inch gap between your head and the headband is normal. Some customers find that the OpenRun Pro Mini provides a more snug fit and less stress on the back of the ears. You can find a sizing guide on our website, or reach out to our Customer Happiness Team so we may further assist you with finding the best fit :) Thanks!
