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Runs on 2.4g How much internet speed do I need for my camera? WHY DOES INTERNET SPEED MATTER? The speed required to operate the cameras depends on the resolution quality that the camera is sending. Higher resolutions require faster speeds. This is especially important to consider for during alarms when all cameras will record simultaneously and therefore require more speed. You can determine your internet speed by using the Speed Test in the SimpliSafe App on your Smartphone.* To learn how to improve your upload speed, click here. RECOMMENDED SPEEDS Below is a list of recommended upload speeds per camera. If you have multiple cameras streaming at once, the speed requirements go up accordingly. Please click here if you're receiving Video Error messages (No Video, Camera Disconnected, Unable to Stream Video, or Camera Connection Dropped). Video Resolution Recommended Upload Speed Minimum 1080p 2 mbps per camera 720p 1.5 mbps per camera 480p 0.75 mbps per camera *If you run a Speed Test, you may find that your phone's speed test results are faster than the camera's. That is because your phone's wifi chip is able to receive and send enough data to support multiple internet activities simultaneously; however, our cameras' wifi chips are designed specifically for streaming. Streaming requires, at most, 2 mbps for 1080p, which means the camera does not have as high capacity as the phone's wifi chip.
Sorry, there was a problem. Please try again later.Simplisafe cameras are set at 2.4 ghz.
Sorry, there was a problem. Please try again later.The whole system only works over 2.4Ghz WiFi. This because the 2.4Ghz band allows for greater coverage area and less signal loss over longer distances. Essentially if you live in a brick or concrete home, the 2.4 would still succumb to the drop off of having obstructions to block the signal, but not near what would happen with 5Ghz. I hope they offer the option in the future though since Range Extenders and Mesh networks are becoming a bigger thing.
Sorry, there was a problem. Please try again later.The cameras run on 2.4 ghz speed, not 5 ghz.
Sorry, there was a problem. Please try again later.Good question. On my Linksys it runs on the 2.4 band and as of right now there is no option on the Simplisafe app to move it over to the 5g band.
Sorry, there was a problem. Please try again later.Yes it works on 2.4, not 5g
Sorry, there was a problem. Please try again later.No. The cameras work only at 2.4 MHz, which reportedly penetrates walls better. My modem offers 2.4 MHz and 5 MHz so it is not a problem for me.
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