Questions & Answers

Q: QuestionIs the karaoke machine compatible with streaming services like Spotify?

• A:Answer This karaoke machine allows you to access top streaming services like Spotify through a WiFi connection.

Q: QuestionWhat is the size of the karaoke machine's screen?

• A:Answer The screen size of the karaoke machine is 10 inches.

Q: QuestionWhat kind of battery does the karaoke machine use?

• A:Answer This karaoke machine requires four AAA batteries.

Q: QuestionCan the karaoke machine connect to external displays?

• A:Answer This karaoke machine allows you to connect to external displays via HDMI.

Q: QuestionWhat operating system does the Singing Machine karaoke system use?

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer This karaoke machine uses the Android 13 OS.

Q: QuestionHow many voice effects does the karaoke machine have?

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer The karaoke machine has 22 voice effects and echo to enhance your vocals.

Q: QuestionWhat is the size of the screen on the karaoke machine?

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer The screen on the karaoke machine is 10 inches.

Q: QuestionDoes the Singing Machine karaoke system have a screen to view lyrics?

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer Yes, this karaoke system has a lyric screen.

Q: QuestionHow many microphones come with the karaoke machine?

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer The karaoke machine includes two wireless microphones.

Q: QuestionCan I connect the karaoke machine to my TV?

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer Yes, you can connect to external displays via HDMI for an immersive karaoke experience.

Q: QuestionCan this singing machine be connected to some singing apps in China?

Asked 8 months ago by Yanie.

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer Hello and Thank you for your interest in our Singing Machine products. We truly value and appreciate you. This is an amazing karaoke machine powered by wifi streaming and bluetooth technology. To answer your question, the machine includes a web browser that you can search the interest for China Singing App. You are not able to download apps onto the machine but you can enjoy the built-in Stingray Karaoke App, or the other pre-installed music apps. Depending on the compatibility of the China Apps via Web Browser, you may be able to enjoy them with the machine. Or, you can always put the machine into Bluetooth mode, pair to your smart device, and access the China Apps frm your mobile device. We hope this information is helpful to you. Should you have any further questions, we kindly ask that you call us directly. We can be reached at (866) 670-6888 or hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time... Thank you again for you interest. #CreatingJoyThroughMusic

  Answered 8 months ago by SMC

  
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Q: QuestionCan you transpose the songs to a higher or lower key?

Asked 2 weeks ago by IGCman.

Q: Questionis the karaoke machine chargeable? or does it need to be plugged into a power source for it to work?

Asked 1 month ago by Luggz.

• A:Answer Hello and Thank You for your interest in our Singing Machine Platinum Plus Wi-Fi karaoke machine. We truly value and appreciate you. We are delighted to answer your karaoke questions. This is a great choice and includes some really features. It also comes with our Singing Machine Karaoke App (Subscription Required) along with popular music apps that all can enjoy. To answer your question, this machine does not include rechargeable battery. The AC Adapter aka power cord is required to enjoy this machine. We hope we have answered your question. Should you have additional questions, we prefer that you call us directly and one of our customer experience specialist will gladly assist you. Our customer service department can be reached at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time. Thank you again and have a joyous day. #CreatingJoyThroughMusic

  Answered 1 month ago by SMC

  
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Q: QuestionDoes this machine have Pitch/Key adjustment? - on the mic itself, so it stays enabled between songs - YouTube pitch Our current system does for both microphones.

Asked 5 months ago by ifixitdotcom.

• A:Answer Hello and Thank you for your interest in our Singing Machine Platinum Plus Wi-Fi Karaoke machine. This is a great choice and amongst our most popular models. We are delighted to answer your questions. To answer your question, this machine has a Sound Effects feature which are: Pitch Tune C, Pitch Tune D, and Pitch Tune E, which enhances the effect for singing in the Key of C, D, and E. Also included is a Pitch Tune Chromatic Effect, which is Pitch Tune and Enhancement Effect on a Chromatic Scale. You may also view the full instruction manual on our website by visiting: https://cdn.shopify.com/s/files/1/1937/9279/files/iSM9022_IM_US.pdf?v=1727273954, For Sound Effects refer to Page #E15 titled Operations Sound Effects. We hope we have answered your question. If you have any further product questions, we kindly ask that you call us directly at (866) 670-6888 and one of our specialist will gladly assist you. Our hours of operation are Monday - Friday from 10am - 5pm EST. Thank you again and have a joyous day #CreatingJoyThroughMusic

  Answered 5 months ago by SMC

  
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Q: QuestionWhat are the audio specifications? Watts, frequency response? Audio Outputs?

Asked 5 months ago by Findcrw.

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer Hello and Thank you for your interest in our Singing Machine Platinum Plus Wi-Fi Karaoke System. We truly value and appreciate you. This is a great choice and among out most popular systems at this time. We are delighted to answer your questions. To see the SPECs for this machine, you can review the instruction manual located on our website at: https://cdn.shopify.com/s/files/1/1937/9279/files/ISM9011_IM_US_2025.pdf?v=1743522434. Please refer to Page #24 titled Specifications for all your answers. Should you have any further questions, we ask that you call us directly. We can be reached at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm EST. Thank you and have a joyous day #CreatingJoyThroughMusic

  Answered 5 months ago by SMC

  
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Q: QuestionHow Many extra wireless microphones can I attach to Singing machine?

Asked 6 months ago by Bob.

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer Hello and Thank you for your interest in our Singing Machine Platinum Plus Wi-Fi Karaoke System. We truly value and appreciate you. This is a great choice and among out most popular systems at this time. We are delighted to answer your questions. To see the SPECs for this machine, you can review the instruction manual located on our website at: https://cdn.shopify.com/s/files/1/1937/9279/files/ISM9011_IM_US_2025.pdf?v=1743522434. o answer your question,  The only Wireless Microphones that are compatible with the HUB Karaoke Series Models are the (2) wireless microphones that come with the unit.  Unfortunately, there are no other wireless microphones that you can buy that will be compatible with the unit/s. Please be advised, you can buy up to 2 additional Wired Microphones that can be plugged directly into the microphone jacks located on the back of the unit.  If you would like to buy our wired microphones,  we kindly ask that you please visit our website at www.singingmachine.com.  This URL Link will take you to the pricing and details for our Wired Microphone Model #SMM205.  https://singingmachine.com/products/smm205.  If you have any additional questions, we prefer that you contact us directly. Our customer service department can be reached at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm EST. Than you and have a joyous day. #CreatingJoyThroughMusic

  Answered 5 months ago by SMC

  
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Q: QuestionDo It Have a headphone jack

Asked 6 months ago by Anonymous.

• A:Answer Hello and Thank you for your interest in our Singing Machine products. We truly value and appreciate you. We are delighted to answer your questions. Yes, this machine does have the option to connect a headphone jack. We hope we have answered your questions. If you have any furher questions, we prefer that you contact us directly. Our customer service department can be reached at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time. #CreatingJoyThroughMusic

  Answered 6 months ago by SMC

  
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Q: Questionis HDMI cord included??

Asked 7 months ago by Michael.

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer Hello and Thank you for your interest in our Singing Machine Platinum Plus Wi-Fi Karaoke System. We truly value and appreciate your interest. To answer your question, no, the HDMI cable is not included with your purchase. You will need to supply your own HDMI cable. We hope this answers your question. If you have any more questions, we ask that you call us directly. Our customer service department will gladly assist you with any questions you may have. We can be reached at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm EST. Thank you again and have a joyous day. #CreatingJoyThroughMusic

  Answered 7 months ago by SMC

  
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Q: QuestionDoes this device work with KaraFun App

Asked 8 months ago by OldGuy.

This question was asked about the related product: Singing Machine - Platinum Plus Wi-Fi Karaoke System, Music Streaming Apps, Bluetooth, 22 Voice Effects, 2 Wireless Microphones - Black

• A:Answer Thank you for your interest in our Singing Machine - Platinum Plus Wi-Fi Karaoke System. We truly value and appreciate you. This machine is a great choice and includes some really cool features you are sure to enjoy. The machine includes pre-installed music apps, such as: SM Karaoke App, Apple Music, Pandora, Prime Music, Spotify, and a YouTube browser for your karaoke entertainment. To answer your question, you are able to use other karaoke apps with this model as well via the built-in Bluetooth Technology. If you have any further questions, we kindly ask that you call us directly. We can be reached at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time. Simply call our customer service department and one of our representatives will gladly answer your questions... Thank you again. #CreatingJoyThroughMusic

  Answered 7 months ago by SMC

  
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