Questions & Answers

Q: QuestionHow is the sound quality of the karaoke system?

• A:Answer It has 4 built-in speakers and a subwoofer, providing a room-filling, dynamic sound experience.

Q: QuestionDoes the karaoke system have a light show?

• A:Answer Yes, it features a music-synchronized light show.

Q: QuestionDoes this system have a touchscreen?

• A:Answer Yes, it has a 7-inch touchscreen display for navigation and displaying music.

Q: QuestionHow many microphones are included with this karaoke system?

• A:Answer Two microphones are included with the system.

Q: QuestionWhat kind of connectivity options does this karaoke system offer?

• A:Answer It offers Line in for connecting to other audio devices, Line out for an external audio system, and HDMI output to display lyrics on your TV.

Q: QuestionHow do I access karaoke videos on this system?

• A:Answer You can instantly connect to your WiFi network to access karaoke videos through the touchscreen, and it includes a 1-month subscription to the Singing Machine Karaoke catalog with over 55,000 licensed, high-definition karaoke videos.

Q: QuestionIs it upgradable? Can you add foreign songs like Tagalog or Filipino songs?

Asked 2 years ago by Arlon.

• A:Answer Hello and Thank you for your interest in our Singing Machine Premium Wi-Fi Karaoke System. We truly appreciate you and value you. This Premium Wi-Fi does not have any storage memory. You are not able to download any music onto this device. The music is determined by the music the customer selects to play. The built-in Tablet defaults to the English Language, but the music you choose to play is not restricted... If you have any further questions, we prefer that you call us direct at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time. Thank you and have a joyous day. #CreatingJoyThroughMusic

  Answered 2 years ago by SMC

  
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Q: QuestionCan you connect the machine through Bluetooth to an iPhone, and if so will the screen show lyrics from Spotify or Apple music?

Asked 2 years ago by PH55.

• A:Answer Hello and Thank you for your interest in our Singing Machine Premium Wi-Fi Karaoke System. We truly value and appreciate you. This machine includes Bluetooth technology which allows you to pair the machine to your iPhone or any other mobile Bluetooth device. When paired to your iPhone, if you are playing karaoke videos on your iPhone, the audio will transfer to the machine, and the lyrics will display on your iPhone screen AND NOT the tablet screen on the machine. BLUETOOTH is an audio-only feature and is not the same technology as CASTING. Many customers confuse the two types of technology. BUT, you are able to access Spotify and Apple Music from the built-in table. Whenever playing karaoke videos from the built-in Tablet on the machine, the lyrics will scroll on the Tablet Screen. We hope this information is helpful to you. Should you have any further questions or concerns, we kindly ask that you contact us directly and one of our customer service specialists will gladly answer your questions. We can be reached at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time. Thank you again for contacting The Singing Machine. #CreatingJoyThroughMusic

  Answered 2 years ago by SMC

  
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Q: QuestionMy lights on karake speaker Never worked, is there a button I’m supposed to push?

Asked 5 months ago by MR.

• A:Answer Hello and Thank you for contacting The Singing Machine. We truly value and appreciate you. We are truly sorry to hear that you are having some challenges with the light on your karaoke Pedestal machine. For the lights to work, you want to make sure that the Sub-woofer cable is plugged into the Subwoofer Jack which is located on the back of the Pedestal. The Sub-woofer cable has polarized pin connector prongs, so you have to make sure to line up the pin holes with the port to ensure proper fit and to prevent damaging the prongs Once the sub-woofer cable is connected correctly, simply press the LIGHTS button on the machine to see the Pedestal light up. We hope this information is helpful to you. Should you need further assistance, we kindly ask that you call our customer service department directly to best assist you. Our customer service department can be reached at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time. Thank you and have a joyous day. #CreatingJoyThroughMusic

  Answered 5 months ago by SMC

  
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Q: QuestionCan you connect wireless microphones to it.

Asked 1 year ago by MILT.

• A:Answer Hello and Thank you for your interest in our Singing Machine products. We truly value and appreciate you. The SMM107 Wireless Microphone is compatible with the Premium Wi-Fi Karaoke Systems. The SMM107 is compatible with all Singing Machine karaoke systems. Please be advised, you can not use (2) Wireless Microphones with the machine at the same time. BUT you can use (1) Wireless Microphone and (1) Wired Microphone. We hope this information is helpful to you. If you have any further questions, we kindly ask that you call us directly. Our Team of Specialist can be reached at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time.

  Answered 1 year ago by SMC

  
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Q: QuestionWhere can I purchase another speaker

Asked 1 year ago by Anonymous.

• A:Answer Hello and Thank you for reaching out to The Singing Machine. We read your inquiry asking where can you purchase another Tower Speaker. Unfortunately, we do not sell the Tower Speakers separately from the unit. We truly apologize that we are not able to provide you with a replacement. If you have any further questions, we kindly ask that you call our customer service department at (866) 670-6888. Our hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time.

  Answered 1 year ago by SMC

  
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Q: QuestionHow long is the cable connecting the speakers to the console.

Asked 1 year ago by anon.

Q: QuestionCan you change the key of the song?

Asked 1 year ago by Bill.

Q: QuestionWill the words show on a tv screen

Asked 2 years ago by SunShine.

• A:Answer yes you need HDMI cords

  Answered 1 year ago by RoGardette

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Q: QuestionCan you record?

Asked 2 years ago by LawrenceC.

• A:Answer Hello and Thank you for your interest in our Singing Machine Premium Wi-Fi Pedestal. We truly appreciate your interest. The Premium Wi-Fi Pedestal does have a RECORDing option which allows you to recording your performance. For more information on how to record your performance, we kindly ask that you contact our customer service department at (866) 670-6888 and a customer service specialist will gladly answer your questions. Our hours of operation are Monday - Friday from 10am - 5pm Eastern Standard Time. Thank you and have a joyous day. #CreatingJoyThroughMusic

  Answered 2 years ago by SMC

  
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