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The Singing Machine would like to Thank You for taking the time to submit your question about the Tabeoke Singing Machine. We apologize for our delay in responding to your question and sorry for any inconvenience this may have caused you. The question you submitted will be best handled by contact our customer service team as we will need to trouble-shoot your machine with you over the phone to determine true issue. If you are still in need of assistance, we kindly ask that please contact our customer service department at (866) 670-6888. Our hours of operations are Monday - Friday from 9am - 5:30pm EST. Or you may email our customer service team at: [email protected]. Thank you for choosing The Singing Machine for your karaoke enjoyment. #CreatingJoyThroughMusic
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