“I purchased a gift card for my boyfriend back in August for his birthday, He is now trying to redeem the card and it is telling him it is not activated? How do we resolve this?”
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Take receipt & card back to store & have re-activated.
Sorry, there was a problem. Please try again later.Best buy can't help you if the scratch-off is removed from the PIN. You will have to call Sirius xm for a solution when a card is unredeemable. And they can't re-activate it after it was sold. The card may be unedeemable because it expired.
Sorry, there was a problem. Please try again later.First, I'd verify that the code is being entered in correctly. Common mistakes include misinterpreting zero as the letter O, one as the letter I or L, and eight as the letter B. If you are absolutely sure you're entering the code correctly, my next step would be a call to Sirius XM customer service. You'll likely need your radio ID and other account information to get things resolved. Hope this helps.
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