“My downstairs neighbor is reporting buzzing and tones when I play my satellite radio. Can this be fixed and if so, how?”
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Based on your short description, it’s unlikely that your SiriusXM Onyx EZR radio itself is directly causing the buzzing or tones on your downstairs neighbor’s audio system. However, audio interference can sometimes occur due to how the radio and audio equipment are connected or powered. Here are a few steps you can take to isolate and resolve the issue: 1. Try connecting your EZR radio to a different powered speaker to see if the buzzing sound goes away. 2. Plug your SiriusXM Onyx EZR radio and any connected audio equipment (such as an amplifier, receiver or powered speakers) into a different electrical outlet, preferably one on a separate circuit from other large devices. Power supplies from amplifiers or receivers can occasionally introduce electrical noise that nearby systems might pick up. 3. Make sure all cables are secure and undamaged. Especially the power cord and audio cables. 4. Ensure your radio antenna is placed in an open area near a window and away from other electronic devices. 5. At higher volumes, especially with strong bass, sound can travel through walls and floors, sometimes causing faint buzzing or vibrations in nearby areas. Try lowering the volume slightly to help reduce the sound transmission.
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