All of a sudden unable to get sound. null

That's not a question but I will attempt an answer. 1. Try unpairing / repairing the devices. Power off / on, etc. 2. If that doesn't work or you aren't using bluetooth, while powered on, plug an aux cable into it for a few seconds then remove. Repeat until it says "Ready to pair", or go to the next step. 3.While on, try holding the volume up and down buttons together for about 60 seconds, even after it enters pairing mode. This should force the device to power off and reset. If it still isn't working, repeat this with the power button instead. Good Luck!

Please check out product support pages for troubleshooting steps. If this does not resolve your situation you can contact our customer service team through email, text or, phone.

“All of a sudden unable to get sound.”

Asked by SherryS 2 years ago

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Skullcandy - Crusher Evo Over-the-Ear Wireless Headphones - True Black-Front_Standard

1-2 of 2 Answers

That's not a question but I will attempt an answer. 1. Try unpairing / repairing the devices. Power off / on, etc. 2. If that doesn't work or you aren't using bluetooth, while powered on, plug an aux cable into it for a few seconds then remove. Repeat until it says "Ready to pair", or go to the next step. 3.While on, try holding the volume up and down buttons together for about 60 seconds, even after it enters pairing mode. This should force the device to power off and reset. If it still isn't working, repeat this with the power button instead. Good Luck!
Answered by WesleyL 1 year ago
Sorry, there was a problem. Please try again later.
Please check out product support pages for troubleshooting steps. If this does not resolve your situation you can contact our customer service team through email, text or, phone.
Answered by Skullcandy 2 years ago
Sorry, there was a problem. Please try again later.