A:AnswerYou more than likely didn't peel off the rubber sticker that covers the connectors on the ear buds. I made the same mistake too. Check the earbuds for white plastic cover on the 2 connectors that mate with the prongs in the case. Remove them.
A:AnswerWhen they turn off in the middle of a song. I've listened for up to 4 hours at a time and had no issue. My phone shows battery percentage of the ear buds in my notifications window. I usually go by that.
A:AnswerThe headphones will turn off automatically when they are plugged in, UNLESS the case is dead. You can tell by a tiny light on the earbuds. If the light turns on, the headphones are off and charging. No light means they are t charging and need to be turned off.
A:AnswerI have found that the easiest thing to do is turn off the Bluetooth connection on your device first, and you'll hear "disconnected" then, you're good to go...
A:AnswerYou can pair them to more than 1 device. But you can only actively listen to 1 device at a time through them. However, because they're truly wireless, you don't have to use the left and right at the same time. You can leave 1 off in the charging case or in your pocket.
A:AnswerRed and blue lights = pairing mode. Connect them to you phone, and they won't come on again.
Red light on case means it's charging, it will turn green when full.
A:AnswerPut them both in the case, delete them from your phone. Turn Bluetooth off on your phone. Take them both out listen for them both to say "power on" then "connecting" wait about 30-60 seconds and they BOTH should say "pairing". Turn Bluetooth back on (on your phone) and follow the pairing sequence.
If that doesn't work, take em back.
A:AnswerThere's no active noise cancelling, and if you're planning on using them for ear protection, I would say not to. They reduce noise because they're in your ear but they aren't designed to protect hearing.