“People cant hear me when using earbuds on a call. How do i fix this?”
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Ah, one needs to turn OFF the bluetooth on a device in range, so the ear buds will search for a new connection. Then, after almost a minute, they finally showed up on my laptop. So, maybe it's just my ignorance of technology, but is there a way (I assume app based higher end buds) would allow me to keep bluetooth on, on each device and select which to receive the audio. That is what I need, because If I turn off bluetooth to connect to the computer to connect to the iPhone, I loose other BT items I need on the laptop. So, there must be something I am missing -maybe more money? lol.:)
Sorry, there was a problem. Please try again later.In most cases a hard reset will remedy any issue you may be having with the buds. Please follow the steps below to perform this reset: To ensure ease of re-pairing, please unpair or forget your Jib™ True in your paired Bluetooth device list Remove your Jib™ True earbuds from the charging case and Manually Power them OFF, by touching and holding the button on BOTH buds for 4 seconds Once both buds have been powered OFF, touch and hold the button on each bud for 10 seconds to completely reset them (this will power cycle them on and off again). Once both buds have gone through the power cycle, place the buds back in the case until both LEDs show red, and then pull them back out. Both buds will automatically power ON and the LEDs will simultaneously flash BLUE while they sync to each other. Once the buds have synced together, you will hear a tone to indicate the sync was successful and ONLY the LEFT bud will begin to flash RED/BLUE. At this time, turn ON your device’s Bluetooth and look for Jib™ True in your list of "Available Bluetooth" devices, and select it. For Android devices: "Click “+ Pair New Device” and select Jib™ True to pair your earbuds to your device. IMPORTANT – Select the “Pair” and “Ok” prompts that will pop up on your screen. Once successfully paired, a voice prompt will notify you are now “Connected”
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