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Sorry, there was a problem. Please try again later.You have to repair them. Delete the Bluetooth profile from your phone. Power off the earbuds. Press and hold the power buttons on both at the same time. Keep holding the power buttons down until they turn off again. Then, put them in the dock for a few seconds so that they show charging. Take them back off the charge dock and find them with you phone again. This should reset them so they both pair at the same time. This has happened to me several times.
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