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Brand response from Snaptain Team Please make sure the SD card works properly before using. Also, the formats of SD cards interfere with taking pictures and recording videos. Please check the following tips to see if they work. 1. Try formatting your SD card to the FAT32 format on your computer. 2. If your computer does not have the FAT32 option, you can enter the app and tap the SD card icon to format the SD card. 3. Insert the SD card before turning on the drone. 4. Replace to another SD card. We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
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