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Questions & Answers

Your price for this item is $499.99
The comparable value price is $599.99
Page Showing 1-6 of 6 questions
  • QuestionDoes this camera include thermal?

    Asked by Anonymous.

    • Answer Brand response from Snaptain Team In regard to your query, this camera doesn't include thermal. We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.

      Answered by Snaptain Team

  • QuestionWhy doesn't the battery hub charge

    Asked by lio.

    • Answer When using the charging hub, please make sure to plug into the Type-C port. The charging hub charges the batteries one by one, prioritizing the battery with higher remaining power. Once a battery is fully charged, its indicator light will turn off. Also, could you please try the following tips to see if they help? 1. Make sure you are using a 9V/12V adapter that supports fast charging protocols. 2. Ensure that the charging cable is working properly and firmly plugged in. Using another USB-C charging cable to have a try. 3. Please check the battery terminals/connections, verify the charging hub for damage or loose connectors. If the above tips are unhelpful, please reach out to us via [email protected]. We are more than happy to assist you further.

      Answered by Snaptain Team

  • QuestionDoes this drone work with the he iPhone 13?

    Asked by Greg.

    • Answer Brand response from Snaptain Team In regard to your query, the drone can work with the he iPhone 13. You just connect the remote to your phone via the included connection cable. We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.

      Answered by Snaptain Team

  • QuestionDoes it come with warranty?

    Asked by Herry.

    • Answer Brand response from Snaptain Team In regard to your query, we guarantee a 1-year manufacturer's warranty on products purchased from our authorized stores. We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.

      Answered by Snaptain Team

  • QuestionWith the camera on this drone, can it shoot in RAW format also or is it JPEG only?

    Asked by JMatthew.

    • Answer Brand response from Snaptain Team In regard to your query, the camera on the drone can't shoot in RAW format. We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.

      Answered by Snaptain Team

  • QuestionWhy does my instructions on my p40 drone show all these different flight options, but the app doesn't. ?

    Asked by Jay.

    • Answer I would imagine that any instructional booklet would give the best information on the settings and other options rather than an app any day.

      Answered by Thenitro